Whistleblowing System
BASIC CONCEPT OF WHISTLEBLOWING SYSTEM
Background
In order to improve the obedience and to realize Company’s vision to become a superior, dynamic and innovative financing company that carry out good corporate management and adhere to the principles that support overall and sustainable economic growth, the Company is committed to realizing good, healthy, ethical corporate governance, and also paying attention to fulfill the interest of stakeholders in a balance manner.
I. Legal Basis
- The Criminal Code
- The Civil Code
- Laws No. 40 of 2007 About Limited Liability Company
- Laws No. 13 of 2006 About the Protection of Witnesses and Victims
- Laws No. 20 of 2001 in conjunction with the Laws No. 31 of 1999 About Corruption Crime Eradication
- OJK Regulation No. 30/POJK.05/2014 as amended by POJK No. 29/POJK.05/2020 About the Implementation of Good Corporate Governance for Financing Company
- Company’s Governance Guideline
- Anti-Bribery Management System Guideline
- Company’s Code of Conduct
- Company’s Regulation
II. Implementation of Whistleblowing System
Whistleblowing System (WBS) is a tool of PT Shinhan Indo Finance to detect the violations occurred in the Company’s environment. WBS has function to improve the effectiveness of the implementation of internal control by emphasizing on disclosing complaints.
The tools provided for reporting are including:
- Electronic Mail : wbs@ptsif.com
- Letter : Wisma Indomobil 1 Lt. 10 Jl. MT Haryono Kav. 8 Bidaracina Jatineraga Jakarta Timur 13330
- You can also go through our Call Center at number 021-1500336.
III. Whistleblower
The whistleblower is every person at PT Shinhan Indo Finance or outside party who feels aggrieved or simply wants to report a violation. The whistleblower can be anonymous or added by the identity and must submit the evidences or at least initial indication of the violation that occurred.
IV. Protection for the Whistleblower
PT Shinhan Indo Finance is required to keep the identity of whistleblower confidential and guarantee the legal protection for the whistleblower from all forms of threats, intimidation, punishment or unpleasant actions from any party
V. Types of Violation
Actions that can be reported through the WBS are including
- Fraud, including corruption;
- Gratification, including the bribery
- Criminal acts
- Conflict of interest
- Violation to the Company’s code of conduct is the behavior or action carried out by the personnel of PT Shinhan Indo Finance that cannot be justified ethically in the Company
- Action that endangers occupational safety and health, including endangering company security
- Action that can cause financial or non-financial losses to the Company or harm the interests of the Company
- Violation of Company Regulations and Standard Operating Procedures
- Violating the general business principles and practices