Dear our valuable customers, In line with the issuance of the Regulation of Financial Services Authority (OJK) Number 61/POJK.07/2020 about Alternative Dispute Resolution Institution in the Financial Services Sector (“POJK 61/2020”). We hereby inform you that effective January 1, 2021, dispute resolution in the financial services sector outside of court will be handled by the Alternative Dispute Resolution Institution – Financial Services Sector (LAPS-SJK).
LAPS - SJK can be contacted at: Wisma Mulia 2 Floor 16 Jl. Gatot Subroto No. 42, Kuningan Barat, Mampang Prapatan Jakarta Selatan 12710 Phone. 021-29600292, 087876348808, 081908441216 Email. lapssjk@gmail.com or lapssjk@ojk.go.id